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Ordering Information
Volae's bike frames are built to our design specifications by Waterford Precision Cyles in
Waterford, Wisconsin. Please visit one of our dealers for expert advice, setup and test rides.
If a dealer is not available in your area, please contact the Hostel Shoppe to discuss easy mail-order options
and satisfaction guarantee.
Toll Free: 800.233.4340
Mail Order Satisfaction Guarantee*
Please check our dealer listing for a dealer near
you. If you don't have a dealer in your area you can mail order a Volae
through the Hostel Shoppe. The Hostel Shoppe provides the following
satisfaction guarantee to reduce your concerns about purchasing a bike you
haven't test ridden:
If a Volae purchased from the Hostel Shoppe proves unsatisfactory,
you may return it (using the same shipping materials) within two weeks
of the delivery date. You will be charged 5% of the purchase price of the
bike as a rental/demo fee and we will refund the balance of the bike, less
any damage assessments, to you. You will be responsible for freight charges
both ways. We will refund half the price of any accessories used during the
two-week test period.
* This guarantee only applies to US residents in the contiguous 48 states
who mail ordered their bikes through the Hostel Shoppe. Return guarantee
applies to stock configurations only - highly customized or modified bikes
are not returnable. Accessories purchased with your bike are returnable
for full value only if unused and uninstalled. Due to Federal regulations,
our shipper cannot pick up from a residential address, so your returned
bike must be taken to a business address for pick up.
Sizing Information
Weight Limits:
All Volae models have a weight limit of 250 lbs.
Dual 650 Sizing:
The Expedition, Sport, Club and Team come in four sizes: Small, medium, large and x-large.
20/26 Sizing:
The Tour and the Century are available in four sizes: Small, medium, large and x-large.
Volae Hardshell Seat Sizing:
Volae hardshell seats will be available in four sizes based on your seated shoulder height (SSH).
| Seated Shoulder Height (SSH) |
Seat Size |
|---|
| < 23.0" |
Small |
| 23.0" - 24.0"
| Medium |
| 24.5" - 26.0" |
Large |
| > 27.0"
| X-Large |
Volae recumbents are designed to be highly customizable to YOU
by combining several frame sizes, multiple seat sizes, and a plethora of
steering adjustments. In order to determine the ideal fit for you,
several body measurements need to be factored together. When you call,
please have the following information ready:
Height
Weight
Inseam (see below)
X-seam (see below)
Seated Shoulder Height (see below)
Standing Shoulder Height (see below)
Arm Length (see below)
Shoe Size
Packing and Assembly
We've spent lots of time perfecting our shipping methods to make your assembly job as easy as possible. Your new Volae
will be shipped almost entirely assembled, test-ridden and ready to go. Check out the Quickstart Assembly
Guide to see just how little you're in for.
Body Measurements
| Important:
Have someone else take these measurements for you. Trying to take them
yourself will lead to inaccurate measurements. Take all measurements
without shoes on. |
|
| X-Seam: X-seams can be measured using a variety of
methods. The method shown produces the most consistent
results and is the method our x-seam charts are based on. |
click for larger image |
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| Arm Length/Seated Shoulder Height:
For arm length, sit with your back against the wall and shoulders in a
neutral position (Extend your shoulders all the way forward, then push
your shoulders tightly back against the wall - neutral is the comfortable
position in between). Measure from the wall to your knuckles, as shown.
For seated shoulder height, measure from the top of the shoulder bone to the
floor, as shown. |
click for larger image |
|
| Standing Shoulder Height: Measure from the top of the
shoulder bone to the floor, as shown. |
click for larger image |
|
| Inseam: While standing against the wall, position a
book or board snugly as shown. Make sure the top edge of the book
or board is parallel to the floor. Measure your inseam as shown. |
click for larger image |
|
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The group I ride with usually breaks into a "fast"
group and a "leisure" group. After riding to the ride start and seeing
what this bike could do, I decided to go with the fast guys. Being on a
new type of bike, I hung out back. I stayed well out of their draft and I
could keep up quite easily! This really blew me away. If I was on the
upright in the paceline, it would nearly kill me to keep up. Now I can
stay out the draft and keep up with them, with only moderate effort!
Needless to say, I am pleased. God willing I will put thousands and
thousands of miles on this remarkable machine. |
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